![]() ![]() Knowledge representation – assembling those thought elements into a readily digestible format for understanding and communication. Identifying decisions, cues, goals, strategies, concepts, and other elements of thought. More on this below.Īnalysis of qualitative data – sifting through the mass of data, usually in the form of transcripts of the experts’ verbal reports. Reading through any existing manuals, doctrine, and holding informal discussions are common ways to start getting up to speed in the problem area.Įlicitation of knowledge – using one or more specific techniques to draw out the tacit knowledge and thought processes of experts. Regardless of the specific technique, CTA typically consists of several broad phases that the family holds in common:īackground preparation – getting familiar with the domain and population of interest. In an overview chapter on cognitive task analysis, Richard Clark of the University of Southern California and his colleagues noted that there are currently over 100 types of CTA methods in use. As I mentioned above, CTA represents a family of methods. What does a cognitive task analysis look like?Īt this point in time, it really depends on the researchers conducting the analysis. For example, CTA has provided significant input into our cultural competence modeling efforts. There are numerous ways that cognitive task analysis can help boost performance in complex work settings. However, CTA has also been used to design human-computer interfaces and other technological systems. This application is similar to the use of behavioral interviews to identify competencies in human resources research. CTA extends traditional task analysis to tap into the mental processes that underlie observable behavior, and reveal the cognitive skills and strategies needed to effectively tackle challenging situations.Īt Global Cognition, we primarily apply cognitive task analysis to inform instruction focused on higher order thinking skills. You need access to their interpretations, their goals, the ways they frame problems and decisions, as well as the thought processes they employ to work through them.Ĭognitive Task Analysis (CTA) is a family of psychological research methods for uncovering and representing what people know and how they think. You need to figure out what they know and how they think. To really understand, you need to know what’s going on inside their heads. But that only gets you so far, especially when the tasks are complex. But you don’t have a clear understanding of how they do it. Some of your experienced people do it well. Have you ever needed to train novices to perform well on a real-world task or job that’s complex and poorly understood? Cognitive Task Analysis helps you unpack the thought processes of experts, so you can teach them to others. ![]()
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